Owner and Data Controller
This Application is operated by an independent Owner (“we”, “us”, “our”).
Owner contact email: contact@canvasdate.com
Types of Data collected
Depending on how you use Canvasdate, we may collect the following types of data, either directly from you or automatically through the service:
- Account / Contact Data: first name (if provided), email address, password (hashed), company name (if provided), VAT/tax number (if provided), country.
- Payment & Billing Data (if applicable): transaction identifiers, billing details needed to process payments (handled through payment providers).
- Usage & Technical Data: IP address, device information, browser information, operating system information, session statistics, usage data (pages/actions), city-level location (derived from IP), approximate latitude/longitude of city, referral/traffic data.
- Support & Communications: messages you send to support, contact requests, and related metadata.
- Service Data: data you communicate while using the service (e.g., actions you take in the tools).
- Cookies / Trackers: cookies and similar technologies (see Cookie Policy section).
Uploaded files: If you upload files to use the tools, we process those files strictly to provide the requested functionality (e.g., convert/merge/compress). See “Uploaded Files” below.
Unless otherwise stated, requested data may be required to provide the Service. If you do not provide mandatory data, the Service may not work correctly.
Users who are uncertain about which data is mandatory may contact us at contact@canvasdate.com.
Users are responsible for any third-party personal data obtained, published, or shared through this Application.
Mode and place of processing the Data
Methods of processing
We use appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Processing is carried out using computers and/or IT-enabled tools, following procedures strictly related to the purposes described in this Policy.
Who has access to Data
In addition to the Owner, in some cases Data may be accessible to:
- authorized personnel involved in operations (administration, customer support, legal, system administration), and/or
- external parties acting as Data Processors (e.g., hosting providers, analytics providers, email delivery providers, payment processors, IT service providers), where necessary.
You may request an updated list of Data Processors by contacting contact@canvasdate.com.
Place
Data is processed where the Owner and service providers operate. Depending on your location, data transfers may involve transferring your Data to another country. You can contact us for details.
Retention time
Unless otherwise specified, Personal Data is processed and stored as long as required for the purposes for which it was collected, and may be retained longer when required by law or with your consent.
In general:
- Data needed to perform a contract is retained until the contract is fulfilled.
- Data processed for legitimate interests is retained as long as needed to fulfill those purposes.
- We may retain data longer when legally required or ordered by an authority.
After retention periods expire, Data is deleted or anonymized where feasible.
The purposes of processing
We collect and process Data to:
- provide the Service and operate the Application,
- comply with legal obligations,
- respond to lawful requests from authorities,
- protect our rights, users, and the public,
- detect, prevent, and address malicious, fraudulent, or abusive activity.
Additionally, processing may occur for:
- Registration and authentication
- Customer support and contact requests
- Managing communications
- Handling payments (if applicable)
- Analytics and performance measurement
- Infrastructure monitoring and security
- Traffic optimization and distribution
- Internal operations and service improvement
- Advertising (if applicable)
- Location-based interactions (city-level, derived from IP, if applicable)
Detailed information on the processing of Personal Data
Personal Data may be processed for the following categories of services (as applicable):
- Advertising
- Analytics
- Contacting the User
- Handling payments
- Infrastructure monitoring
- Internal processing tools and operations
- Managing contacts and sending messages
- Managing support and contact requests
- Registration and authentication
- Traffic optimization and distribution
If you want details about specific providers used at the moment, contact contact@canvasdate.com.
Uploaded files
When you upload files, we process them to provide the requested tool output. We aim to minimize access and retention, and we apply safeguards appropriate to the nature of the processing.
If you want file-retention specifics for your setup (e.g., deletion timing, logs), contact contact@canvasdate.com.
Cookie Policy / Trackers
This Application uses cookies and similar tracking technologies (“Trackers”) to:
- provide and secure the Service,
- remember preferences (where applicable),
- measure performance and usage.
You can control cookies through your browser settings. Additional opt-out options may be available depending on services used.
Legal basis of processing (GDPR)
Where the GDPR applies, we process Personal Data when at least one of the following applies:
- you have given consent for specific purposes,
- processing is necessary to perform a contract with you or take steps before entering into a contract,
- processing is necessary to comply with a legal obligation,
- processing is necessary for legitimate interests (unless overridden by your rights).
For clarification of the legal basis applicable to your data, contact contact@canvasdate.com.
The rights of Users (GDPR)
Where applicable, you have the right to:
- withdraw consent at any time,
- object to processing (including direct marketing),
- access your data,
- request rectification,
- restrict processing,
- request deletion (“right to be forgotten”) where applicable,
- receive your data in a portable format and transmit it to another controller where technically feasible,
- lodge a complaint with your data protection authority.
To exercise these rights, contact contact@canvasdate.com. Requests are generally handled within one month, as required by law.
Right to object to processing
Where processing is based on legitimate interests, you may object by providing reasons related to your particular situation.
Where your Personal Data is processed for direct marketing, you may object at any time without justification, free of charge.
Further information for Users in Switzerland (FADP)
Users in Switzerland may have rights including:
- access to Personal Data,
- objection to processing,
- deletion or destruction (within legal limits),
- data portability (where applicable),
- correction of inaccurate data.
Requests can be made via contact@canvasdate.com.
Further information for Users in Brazil (LGPD)
Where the LGPD applies, you may have rights such as:
- confirmation of processing,
- access, correction, anonymization, blocking, or deletion,
- information about sharing,
- portability (where applicable),
- withdrawal of consent,
- review of automated decisions that significantly affect you.
Requests can be made via contact@canvasdate.com.
System logs and maintenance
For operation and maintenance, Canvasdate and service providers may collect system logs and technical data (including IP address) for security, debugging, performance, and fraud prevention.
Information not contained in this policy
More details about collection or processing may be requested at any time by contacting contact@canvasdate.com.
Changes to this privacy policy
We may update this Privacy Policy at any time by posting a revised version on this page and/or within the Application. We recommend checking this page periodically. If required by law, we will request renewed consent.
Last updated: [Insert date]
Definitions and legal references
Personal Data (or Data): any information that identifies or can identify a natural person, directly or indirectly.
Usage Data: data collected automatically through the Application and its services (e.g., IP, device/browser info, time spent, pages visited).
User: the individual using this Application.
Data Subject: the natural person to whom Personal Data refers.
Data Processor: a party processing data on behalf of the Controller.
Data Controller (Owner): the party determining purposes and means of processing.
Cookies/Trackers: technologies enabling storage or access of information on your device for service delivery, analytics, etc.