Effective Date: 16 June 2025

CanvasDate operates globally and is registered in Turkey. We are committed to respecting and protecting the privacy of all users of our website and customers who purchase our products. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or placing an order, you consent to the practices described herein.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, surname

  • Contact Data: email address, shipping and billing addresses

  • Transaction Data: details of purchases and payments (we do not store your payment card details)

  • Uploaded Content: photos or designs provided for personalized products

  • Technical Data: IP address, browser type, time zone, device information

  • Usage Data: interactions with our website

2. How We Use Your Information

Your data is used for purposes that include:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending essential service communications (e.g. order confirmations)

  • Enhancing and securing our website

  • (If consent is given) sending promotional materials and special offers

3. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Your data is shared only with:

  • Delivery partners (e.g. DHL) to fulfill your order

  • Payment processors for secure transaction handling

4. Data Security

CanvasDate uses industry-standard security measures, including 256-bit SSL encryption, to protect your personal data. We never store your credit card details.

5. Data Retention

We retain personal data only as long as necessary for the purposes described above or to comply with legal obligations. Uploaded photos are deleted after order completion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction of incorrect data

  • Request deletion of data (where legally permissible)

For any such requests, please contact support@canvasdate.com.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. The latest version will always be available on our website.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 support@canvasdate.com